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The Sendloop Help Portal

Welcome to the Sendloop help portal. You'll find comprehensive guides and documentation to help you start working with Sendloop as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Email Campaigns

  • Creating a Drip Campaign
    • Creating an HTML Email Template
      • Campaigns in "Pending Approval" Status
        • Downloading HTML Email Templates
          • Hard Bounce Rates
            • Attachments to Email Campaigns
              • Differing "From" Fields from User to User
                • Campaign Reports
                  • Videos and Email Marketing
                    • Plain Text Email
                      • Ready-to-Use Email Templates
                        • Unsubscribe Link in Emails
                          • RSS-based Email Campaigns
                            • Email Content Personalization
                              • Resending Email Campaigns
                                • Boosting Email Open Rates
                                  • Deliverability of Image-only vs. HTML-based Emails
                                    • Sendloop Badge on Email Footers
                                      • Deliverability and the "From" Field Name Value
                                        • Spam Filters
                                          • Google Analytics Integration
                                            • Unique Open and Click Rates
                                              • Remote Content
                                                • Creating Your Own Drag-n-Drop Email Template
                                                  • Creating an HTML Email Template

                                                    Deliverability Issues

                                                    • Email Authentication
                                                      • Dedicated Delivery IP Addresses
                                                        • Emails Delivered to Spam Folders
                                                          • The "on behalf of" Notice in Email Clients
                                                            • Maximizing Inbox Delivery Success
                                                              • Spam Scores

                                                                Subscriber Management

                                                                • Adding a New Subscriber
                                                                  • Unsubscribing Email Addresses
                                                                    • Downloading Subscriber Lists
                                                                      • Segmentation
                                                                        • Campaign Recipient vs. List Subscriber Totals
                                                                          • Cleaning a Subscriber List
                                                                            • Single vs. Double Opt-in Subscriber Lists
                                                                              • Importing Contacts
                                                                                • Suppression List
                                                                                  • Deleting Subscriber Lists
                                                                                    • Subscriber Custom Fields
                                                                                      • Creating a Subscriber List
                                                                                        • Removing Subscribers
                                                                                          • Grouping Subscriber Lists
                                                                                            • Merging Subscriber Lists
                                                                                              • Active Subscribers
                                                                                                • Passive Subscribers
                                                                                                  • GDPR Compliancy

                                                                                                    Billing Related

                                                                                                    • Upgrading/Downgrading Subscriptions
                                                                                                      • Subscription/Email Credit Refunds
                                                                                                        • Updating Billing Information
                                                                                                          • Free Plan Time Limits
                                                                                                            • Declined Payment Method
                                                                                                              • PayPal Payments
                                                                                                                • Downloading Invoices
                                                                                                                  • Payment Methods

                                                                                                                    Website Integration

                                                                                                                    • Subscription Forms
                                                                                                                      • Auto-Responses to New Subscribers
                                                                                                                        • Customizing Your Subscription Process
                                                                                                                          • Unsubscribe Forms
                                                                                                                            • Webhooks

                                                                                                                              Managing Your Account

                                                                                                                              • Changing Your Password
                                                                                                                                • Updating Account Information
                                                                                                                                  • Deleting Your Account
                                                                                                                                    • Creating sub-user accounts
                                                                                                                                      • Sending from Different Names and Email Addresses
                                                                                                                                        • Migrating Data from Another Provider
                                                                                                                                          • Securing Your Account
                                                                                                                                            • Account Approval
                                                                                                                                              • Providing Your Address to Sendloop

                                                                                                                                                App Development

                                                                                                                                                • Introduction to Sendloop Apps
                                                                                                                                                  • Creating Your Sendloop App
                                                                                                                                                    • App Review Process
                                                                                                                                                      • API reference
                                                                                                                                                        • Rules and Policies for Sendloop Apps
                                                                                                                                                          • Charging for Your Apps

                                                                                                                                                            Apps

                                                                                                                                                            • Image Slicer
                                                                                                                                                              • Lead Generation Widgets
                                                                                                                                                                • Campaign Performance Comparison
                                                                                                                                                                  • LeadFlip Chatbot
                                                                                                                                                                    • SMS Marketer

                                                                                                                                                                      Support

                                                                                                                                                                      Getting Started

                                                                                                                                                                      • Introduction
                                                                                                                                                                        • Error Codes

                                                                                                                                                                          Account Management

                                                                                                                                                                          • postUpdate Account Info
                                                                                                                                                                            • postGet Account Info

                                                                                                                                                                              Subscriber List Management

                                                                                                                                                                              • postCreate a List
                                                                                                                                                                                • postUpdate a List
                                                                                                                                                                                  • postGet a List
                                                                                                                                                                                    • postGet Lists
                                                                                                                                                                                      • postGet List Settings
                                                                                                                                                                                        • postUpdate List Settings

                                                                                                                                                                                          Subscriber Management

                                                                                                                                                                                          • postList Subscribers
                                                                                                                                                                                            • postGet a Subscriber
                                                                                                                                                                                              • postImport Subscribers
                                                                                                                                                                                                • postSearch Subscribers
                                                                                                                                                                                                  • postSubscribe an Email Address
                                                                                                                                                                                                    • postUnsubscribe a Subscriber
                                                                                                                                                                                                      • postUpdate a Subscriber

                                                                                                                                                                                                        Suppression List Management

                                                                                                                                                                                                        • postGet Suppression List
                                                                                                                                                                                                          • postGet Details of Suppression List Entry
                                                                                                                                                                                                            • postAdd to Suppression List

                                                                                                                                                                                                              Email Campaign Management

                                                                                                                                                                                                              • postCreate a Campaign Version 1
                                                                                                                                                                                                                • postCreate a Campaign Version 2
                                                                                                                                                                                                                  • postUpdate details of a Campaign
                                                                                                                                                                                                                    • postSend a Campaign
                                                                                                                                                                                                                      • postPause a Campaign
                                                                                                                                                                                                                        • postResume Sending of a Campaign
                                                                                                                                                                                                                          • postCancel Schedule of a Campaign
                                                                                                                                                                                                                            • postGet Campaign List By Status
                                                                                                                                                                                                                              • postGet Campaign List
                                                                                                                                                                                                                                • postGet a Campaign
                                                                                                                                                                                                                                  • postDelete a Campaign

                                                                                                                                                                                                                                    Data Export

                                                                                                                                                                                                                                    • postExport Unsubscriptions
                                                                                                                                                                                                                                      • postExport Suppression List
                                                                                                                                                                                                                                        • postExport SPAM Complaints
                                                                                                                                                                                                                                          • postExport Bounces

                                                                                                                                                                                                                                            Reports

                                                                                                                                                                                                                                            • postGet Report for a List
                                                                                                                                                                                                                                              • postGet Web Browser View Report of a Campaign
                                                                                                                                                                                                                                                • postGet Unsubscription Report of a Campaign
                                                                                                                                                                                                                                                  • postGet SPAM Complaint Report of a Campaign
                                                                                                                                                                                                                                                    • postGet Report for a Campaign
                                                                                                                                                                                                                                                      • postGet Opens Report of a Campaign
                                                                                                                                                                                                                                                        • postGet Open Locations of a Campaign
                                                                                                                                                                                                                                                          • postGet Links Report of a Campaign
                                                                                                                                                                                                                                                            • postGet Forwards Report of a Campaign
                                                                                                                                                                                                                                                              • postGet Email Clients Report of a Campaign
                                                                                                                                                                                                                                                                • postGet Bounces Report of a Campaign

                                                                                                                                                                                                                                                                  Data

                                                                                                                                                                                                                                                                  • postGet Unsubscriptions Data of a Campaign
                                                                                                                                                                                                                                                                    • postGet Open Locations Data of a Campaign
                                                                                                                                                                                                                                                                      • postGet Forwards Data of a Campaign
                                                                                                                                                                                                                                                                        • postGet Link Clicks Data of a Campaign
                                                                                                                                                                                                                                                                          • postGet Browser Views Data of a Campaign
                                                                                                                                                                                                                                                                            • postGet Bounces Data of a Campaign

                                                                                                                                                                                                                                                                              System Information

                                                                                                                                                                                                                                                                              • postGet Available Timezones
                                                                                                                                                                                                                                                                                • postGet System Date
                                                                                                                                                                                                                                                                                  • postGet System Countries
                                                                                                                                                                                                                                                                                    • postGet Account Date

                                                                                                                                                                                                                                                                                      Recent Posts

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                                                                                                                                                                                                                                                                                        Campaign Performance Comparison

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